A Manifesto for Social Business | CustomerThink – CRM, CEM & Social Media This is a great post; a couple snippets: “It’s not about ‘influencers’ per se, but the social networks in which influe…
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Doing business in a social world
An article titled Social Networking plagues India Inc which is based on a survey conducted by Assocham just goes to show that they’re really sleeping or threatened, while their world’s moving forw…
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India Inc – wake up! Social Networking’s here to stay.
While brands still try hard to “crack the Social Media code,” most seem to understand consumers no longer find the prospect of being friends with a brand more engaging than the single click it took to…
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Just because I buy a product does not mean I want have a relationship with it
Some believe today’s students are savvy social media users who are more trusting of organizations than older users and don’t care for ambiguity. If that’s true, Dan Zarrella’s The Social Media Mar…
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Social media marketing: Can I trust you?
Ask yourself these questions to find out if you are guilty of being the Social Grinch this year. Do you try to retweet and respond to posts? Do you actively read the posts and respond to interesting i…
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Social Media Etiquette – Stop being the Social Grinch who stole Christmas!
The third webcast in the ongoing series that Social Media Today has launched in cooperation with the Social Media Group focused on the idea of nurturing and leveraging online community. We encourage…
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Adding Value with Online Community: Listen to the Webcast On-Demand
Everyone is putting their predictions out. Mine are always partially based on my work as well as the trends. 1. Companies will expect ROI from their Social Media efforts. Social Media will s…
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2010 The Year of Social Media ROI